Terms of service
Welcome to Hello LALISA | The Tiramisu Group Limited website. Here, when we say “we”, “us”, or “our”, we're referring to Hello LALISA | The Tiramisu Group Limited. We provide this platform, along with all the information, tools, and services, under certain terms and conditions. If you're visiting, shopping, or using our services, you agree to these terms.
Online Store Terms
By using our services, you confirm that you are of legal age in your jurisdiction or have the consent of a legal guardian. Please use our products lawfully. Any misuse, like spreading malware or violating copyright laws, can lead to service termination.
General Conditions
We have the right to serve or deny anyone at our discretion. While we ensure the security of your payment details, other content might be transferred unencrypted over various networks. You cannot misuse any part of our service or content without our explicit permission. Note that the section headings are just for convenience and won't affect the terms.
Purchase for Personal Use Only
Products from Hello LALISA | The Tiramisu Group Limited are for personal use. They are not meant for resale. We may decline orders if we suspect otherwise.
Content Accuracy
We aim to provide accurate and up-to-date content, but there might be times when the information is not current or complete. It's advisable to consult primary sources before making decisions based on our content.
Service and Price Changes
Product prices and services can change without prior notice. We won't be liable for any modifications or discontinuation of services.
Products
Some products are exclusively available online and may have limited stock. We try our best to display accurate product images, but screens might show colors differently. We can limit sales and might change product descriptions or discontinue products as needed.
Billing Accuracy
We can refuse or adjust orders. This includes orders from the same account or using the same payment and shipping details. Always ensure your account details are up-to-date to help us process your orders smoothly.
External Tools
We might offer third-party tools without any warranties or endorsements. Use them at your discretion and understand the terms of these third-party providers.
Third-party Links
Our platform may have links to other sites not managed by us. We're not responsible for any third-party content or transactions. For issues with third-party products or services, please contact the respective parties.
Comments & Submissions
When you send us comments, creative ideas, suggestions, or other materials, whether solicited by us or otherwise, you agree that we can use, edit, and distribute them without any restrictions. We're not obligated to keep them confidential, compensate you, or respond to them. Ensure your comments don't violate third-party rights or contain harmful content. You are accountable for the accuracy of your comments, and we aren't liable for any comments posted by you or a third-party.
Personal Information Handling
We respect your privacy. How we handle your personal information is explained in our Privacy Policy below.
Accuracy of Information
While we strive for accuracy, our site or Service may occasionally have errors related to product details, pricing, or other information. We can correct these or update information without prior notice. Don't rely on information as being current unless required by law.
Usage Limitations
You're prohibited from misusing our site or its content in ways that are unlawful, harmful, or violate our or others' intellectual property rights. Violating these terms may result in termination of your access to our Service.
Warranties & Liabilities
We aim to provide uninterrupted Service, but can't guarantee it will be error-free. Use our Service at your own risk. We're not liable for any damages or losses arising from its use, except as required by law.
Indemnification
If your actions result in legal claims against us, you'll cover all related costs. This includes defending us against such claims.
Severability
If any part of these Terms is found to be unenforceable, the rest remains in effect. The unenforceable part will be considered removed.
Termination
We can end this agreement at any time if we believe you've violated the Terms. Any obligations before termination will still stand.
Complete Agreement
These Terms make up our entire agreement regarding the Service. Previous agreements or communications are overridden by these Terms.
Governing Law
Our relationship is governed by the laws of New York City, New York State, USA 10002.
Updates to Terms
We can change these Terms at any time. Your continued use after changes signifies your agreement to the new terms.
Privacy & Security Practices
Your personal data is critical. We collect necessary details during transactions and protect them using industry standards.
Consent to Data Use
By transacting with us, you consent to us using your data for that purpose. If we need it for other reasons, we'll ask for your consent.
Disclosure of Data
We only disclose your personal data if legally required or if you breach our Terms.
Powered by Shopify
We use Shopify, a secure e-commerce platform, to power our store. They ensure your data's protection during transactions, adhering to strict industry standards.
Third-party Services
We partner with select third-party providers to enhance our service offerings. Typically, these providers only access your data as much as they need to deliver their services. However, some, especially payment processors, might operate under their own privacy guidelines. We strongly advise you to familiarize yourself with the privacy policies of these providers. It's crucial to note that some of them might operate from regions with laws differing from yours or ours. For instance, a transaction processed by a US-based payment gateway may expose your data to US regulations, like the Patriot Act, if you're based in Canada. Furthermore, once you leave our site or get redirected elsewhere, our Privacy Policy or Terms of Service no longer cover you. Clicking on external links on our site may redirect you. Always be vigilant about the privacy measures of other sites. Additionally, we utilize Google Analytics to understand our website traffic better.
Cookies
We use several cookies to enhance your browsing experience. Here's a detailed list, allowing you to decide which ones you're comfortable with:
- _session_id: A unique session-based token helping Shopify capture session details like the referrer and landing page.
- _shopify_visit: Doesn't store personal data but keeps track of website visits for 30 minutes after the last visit.
- _shopify_uniq: Without holding data, it counts a single customer's visits until midnight the next day.
- cart: A unique token that retains cart contents for 2 weeks.
- _secure_session_id: A unique session-specific token.
- storefront_digest: If the shop is password-protected, this checks the visitor's access rights and remains indefinitely.
- PREF: Set by Google for a short duration to monitor store visits and their sources.
Age of Consent
Using our site implies that you are of legal age in your region or have the consent of a legal guardian. Should minors access our platform, it should be with the consent of their guardians.
Privacy Policy Updates
We may revise our privacy policy occasionally. Regularly checking this section ensures you're informed about how we handle your data. If there's a significant policy shift, we'll notify you here. If our store merges with or gets acquired by another entity, your data might be transferred to the new stakeholders.
Reach Out to Us
Should you want to access, rectify, erase your data with us, or have concerns, feel free to email hello@hellolalisa.com.